The Best Reviews That A Lawyer Could Want

30 Jun The Best Reviews That A Lawyer Could Want

As a law firm, having a good reputation is crucial to the success of your business. For clients, choosing the right lawyer can be a daunting task. Every client is looking for an attorney with strong credentials, but when deciding which firm to hire, reviews and real-world results matter most. Client feedback is an essential part of building consideration towards your brand. At The HCS Agency, reputation management is a foundational component of our law firm marketing services. 

The Best Reviews A Lawyer Could Want

As an attorney, you probably have a love-hate relationship with online reviews. While you can’t make 100% of your clients happy 100% of the time, online reviews are valuable. We would like to analyze a few hypothetical reviews and discuss what each of them has to offer to your business:

• “I hired (Lawyer Name) to help me with a driving ticket I received a couple of months ago. I was really worried that I would lose my license, but (LN) was able to help me out after just a couple of meetings. I am delighted that I was able to get my ticket reduced. I would definitely recommend (LN) in the future.” 

This review is relatively detailed, reasonable, and believable, and your firm should highly value this sort of feedback. Most online reviews will not be very detailed or informative. 

• “(LN) was pretty helpful, but I wish that they weren’t so expensive.”
• “(LN) was the first lawyer I ever hired but was really helpful.”

These are both decent reviews, even though they are brief and casual. Though they display a bit of criticism, the clients are sharing a more positive review. Even if you don’t receive a glowing review, you should not be discouraged by reviews like these. 

Law Firm Marketing Services

All reviews, both negative and positive, are essential to your business. When prospective clients see that your past clients have had good experiences working with your firm, it increases their likelihood of choosing your services. Even if the majority of your reviews are positive, not handling a negative review correctly can be detrimental. At The HCS Agency, we offer law firm marketing services to help firms like yours manage their online reputation and branding. If you are interested in learning more about the importance of online reviews and reputation management, contact our team to schedule a consultation.